Communication is done on the 6th-14th day of the payment delay
Reminder Service “Reminders”Maintain good relations with your Client!
In which situations should you choose Reminders?
You are short of internal resources to remind clients about delayed payments
Internal resources are too overloaded with processing of delayed payments
Sending of reminders about delayed payment does not provide the desired effect
Client loyalty and maintenance of relations for you are more important than an unpaid invoice
How the “Reminders” helps to maintain good relations with a client?
Payment reminders are made on your behalf without the feeling that the case is transferred to the recovery company
Conversation, e-mail and SMS style is customized according to the corporative style of your company
In conversations, the operators are maximally positive, sensitive and loyal to the client
Conversation quality and content is drawn up and assessed together with the customer
How the communication with your clients is done?
A reason for delay is determined and consequences are explained
An agreement is achieved about making the delayed payment
A solution is sought so that further it would be possible to make payments on time